Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Other

Other services at at the 2nd Medical Group - Barksdale Air Force Base consist of Base Operational Medicine, Bioenvironmental Engineering, Chiropractic, Deployment Health, Exceptional Family Member Program (EFMP), Health Promotion, Human Performance (Health Promotion / Aerospace Physiology), Information Services, Patient Travel, Personnel Reliability Program (PRP), Referral Management Center (RMC), TRICARE. For more information, please visit the individual health services.
Don't forget to keep your family's information up to date in DEERS!