Live in the West Region? There is now a referral approval waiver in place through April 30, 2025. Learn More. Also, you have until April 30 to set up your payment info if you pay by EFT, credit card, or debit card. This is for TRICARE Prime, TRICARE Select, TYA, TRS, and TRR plans. If you miss this deadline, you will be disenrolled back to Jan. 1. Visit www.tricare.mil/west today.

Health Services

Pharmacy

New Prescriptions

All off-base prescriptions and refills must be activated before they’re processed. These prescriptions will be available for pickup at the Satellite Pharmacy.  

Activate a prescription by one of the following methods: 

  • An activation form is available after hours at the drop box. Drop box prescriptions will be processed the next business day. For faster processing, please use the pharmacy windows in the lobby. The drop box is located at the far left side of the BX main entrance, outside the pharmacy’s front door.

  • Text message via Q-Anywhere: Text "Get in line" to 877-910-0801
  • Online using Q-Anywhere  

Prescription Refills

Refills can be placed through the phone-in refill system.  

  • Refill line: 318-314-1844

When calling in a refill, listen to the automated message for changes in hours of operation and other important pharmacy information. Refills take three business days, excluding weekends, holidays, and down days. 

TRICARE Formulary

Medications available at the 2nd MDG are based upon the Department of Defense formulary. 

To view the entire DoD formulary, along with any TRICARE restrictions or required forms, you and your provider can visit: https://www.express-scripts.com/frontend/open-enrollment/tricare/fst/#/.

Contact Us

Phone

Satellite Pharmacy
318-456-6555, Option 3
Refill Line
318-456-8348

Hours

Main and Satellite Pharmacy
Monday - Friday
7:30 a.m. to 4:30 p.m.
Closed after noon on the second Wednesday of each month

Location

Satellite Pharmacy
Base Exchange
Don't forget to keep your family's information up to date in DEERS!