Live in the West Region? There is now a referral approval waiver in place through April 30, 2025. Learn More About The Referral Approval Waiver. Also, you have until April 30 to set up your payment info if you pay by EFT, credit card, or debit card. This is for TRICARE Prime, TRICARE Select, TYA, TRS, and TRR plans. If you miss this deadline, you will be disenrolled back to Jan. 1. Visit www.tricare.mil/west today.

Health Services

TRICARE

TRICARE Operations and Patient Administration is the focal point of medical support. Our services include: processing referrals; primary care manager changes; Medical Evaluation Boards; HIPAA requests; and outpatient records. We strive to ensure great customer service.

Contact Us

Hours and Phone:

  • Patient Travel:
    • Hours: Monday - Friday, 7:30 a.m. to 4:30 p.m.
    • Telephone: 318-456-2331
  • Release of Information
    • Hours: Monday - Friday, 7:30 a.m. to 4:30 p.m.
    • Telephone: 318-456-3444 or 318-456-7473
  • Health Benefit advisor
    • Hours: Monday - Friday, 7:30 a.m. to 4:30 p.m.
    • Telephone: 318-456-6405
  • TRICARE HIPAA Privacy Office
    • Hours: Monday - Friday, 7:30 a.m. to 4:30 p.m.
    • Telephone: 318-456-0375
  • TRICARE Humana Military
    • Hours: 24 / 7
    • Telephone: 800-444-5445
  • TRICARE Medical Evaluation Boards
    • Hours: Monday - Friday, 7:30 a.m. to 4:30 p.m.
    • Telephone: 318-456-0610, 318-456-6260 or 318-456-0954
  • TRICARE Outpatient Medical Records
    • Hours: Monday - Friday, 7:30 a.m. to 4:30 p.m.
    • Telephone: 318-456-6402
  • TRICARE Referral Management Center
    • Hours: Monday - Friday, 7:30 a.m. to 4:30 p.m.
    • Telephone: 318-456-6562 or 318-529-5322
Don't forget to keep your family's information up to date in DEERS!