The most recent appropriations for the Department of War expired at 11:59 p.m. EST on September 30, 2025. Military personnel will continue in a normal duty status without pay until such time as a continuing resolution or appropriations are passed by Congress and signed into law. Civilian personnel not engaged in excepted activities will be placed in a non-work, non-pay status.

If you have a scheduled appointment or other business at the MTF, please verify with your provider or applicable office within the MTF to ensure there are no changes in schedule. To learn how the lapse in appropriations affects your TRICARE benefit, visit www.tricare.mil/shutdown

Getting Care

Appointments & Referrals

To make an appointment, please call the Appointment Line at 318-456-6555. Booking on the MHS GENESIS Patient Portal is not currently supported.

You’ll need a referral for any care your primary care manager does not provide, such as urgent, preventive, mental health, and specialty care. Find out more about getting referrals and authorizations on the TRICARE website.

To check your referral status, visit humanamilitary.com three to five days after your referral has been placed, or call 1-800-444-5445.

After receiving care from your off-base specialist, obtain records of your visit and bring them to your on-base provider’s clinic. This will minimize delays in follow-up care and the records retrieval process.

Finding TRICARE Resources 

Need to find information about referrals, claims, and enrollment information? Visit the TriWest Patient Portal.  

Visit the TRICARE Resources page for information on setting up your secure beneficiary portal account, available education resources, and more. 

 

Contact Us

Phone 

318-456-6555

Don't forget to keep your family's information up to date in DEERS!