The most recent appropriations for the Department of War expired at 11:59 p.m. EST on September 30, 2025. Military personnel will continue in a normal duty status without pay until such time as a continuing resolution or appropriations are passed by Congress and signed into law. Civilian personnel not engaged in excepted activities will be placed in a non-work, non-pay status.

If you have a scheduled appointment or other business at the MTF, please verify with your provider or applicable office within the MTF to ensure there are no changes in schedule. To learn how the lapse in appropriations affects your TRICARE benefit, visit www.tricare.mil/shutdown

Health Services

TRICARE

TRICARE Operations and Patient Administration is the focal point of medical support. Our services include: processing referrals; primary care manager changes; Medical Evaluation Boards; HIPAA requests; and outpatient records. We strive to ensure great customer service.

Contact Us

Hours and Phone:

  • Patient Travel:
    • Hours: Monday - Friday, 7:30 a.m. to 4:30 p.m.
    • Telephone: 318-456-2331
  • Release of Information
    • Hours: Monday - Friday, 7:30 a.m. to 4:30 p.m.
    • Telephone: 318-456-3444 or 318-456-7473
  • Health Benefit advisor
    • Hours: Monday - Friday, 7:30 a.m. to 4:30 p.m.
    • Telephone: 318-456-6405
  • TRICARE HIPAA Privacy Office
    • Hours: Monday - Friday, 7:30 a.m. to 4:30 p.m.
    • Telephone: 318-456-0375
  • TRICARE Humana Military
    • Hours: 24 / 7
    • Telephone: 800-444-5445
  • TRICARE Medical Evaluation Boards
    • Hours: Monday - Friday, 7:30 a.m. to 4:30 p.m.
    • Telephone: 318-456-0610, 318-456-6260 or 318-456-0954
  • TRICARE Outpatient Medical Records
    • Hours: Monday - Friday, 7:30 a.m. to 4:30 p.m.
    • Telephone: 318-456-6402
  • TRICARE Referral Management Center
    • Hours: Monday - Friday, 7:30 a.m. to 4:30 p.m.
    • Telephone: 318-456-6562 or 318-529-5322
Don't forget to keep your family's information up to date in DEERS!